Potato Barn

Images of Potato Barn

Opinions

• Mike Work

  Apr, 01 2018
  ★ ☆ ☆ ☆ ☆
  Got some great pieces for our home. Carefully selected from the store. Spent over $3500 -- chose delivery due to the sizes of the pieces.
  
  Our dining room table arrived with a dent in the top that was not there when purchased. A call to the store lead to the owner saying you bought it "as is." The salesperson (Nikki) who had been so helpful in the store defended the stance of the owner.
  
  While the piece was purchased "as is" - the damage we found once delivered was not there at the time of the purchase. My wife and I both carefully inspected the piece. We called to try to have a discussion.
  
  No call back from the owner. When my wife shared that we would share our experience on social media, we were told that "the owner doesn't care."
  
  A store that lacks class. The owner appears to care little about the customer - especially the repeat customer. Especially the referral customer. While we love our pieces - we certainly cannot condone his behavior. At the core of good business is trust and integrity. We no longer trust this owner. We wanted little more than an apology.
  
  We will shop elsewhere going forward.

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